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Parts Technician

Department: Parts

Purpose:
This position is responsible for providing exceptional customer service to all internal and external customers through the selling, receiving, and delivering of parts and accessories through face-to-face interaction and telephone customer service. This position will be the ‘first impression’ customers have of Battle River Implements; therefore, a desire to provide a high level of customer service is required.

Responsibilities:

Promotes and sells products and/or services to meet customer needs.
Supplies Service Technicians with parts as required.
Assists with preparing and maintaining merchandise store displays.
Verifies receipting of incoming and outgoing shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations.
Follows the company process and procedure for shipping and receiving of all goods and services.
Assists in keeping the parts department clean and orderly.
Contact customers in a timely manner to notify them that their special order is ready for pickup.
Follows up on shortages and expedites issues by reporting to the manager.
Assists in maintaining all departmental tools, equipment, and vehicles in good working order.
Operate a forklift to move parts inventory as necessary.
Assist with the annual physical inventory verification.
Attend and participate in in-house or external training programs and/or Department meetings as requested by Management.
Follows all safety rules and regulations in performing work assignments.
Other duties assigned by Management or directly related to customer service.

Experience, Education, Skills, and Knowledge:

A farming background is preferred.
Very competitive wages based on apprenticeship level
Proficient oral and written communication skills.
A valid driver’s license is required.

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Apply for Parts Technician at Battle River Implements